Shipping policy

Warranty & Claim Policy

This Warranty Policy governs all products sold by Bennett Truck Center and works together with our Returns, Cancellations & Order Policies. By purchasing from Bennett Truck Center, you agree to the terms below.

Third-Party Brands — Manufacturer Warranty Only

For third-party branded parts, all warranty coverage, where applicable, is provided solely by the part's manufacturer, under the manufacturer's own terms, duration, and claim procedures. Bennett Truck Center will assist in submitting manufacturer claims as a courtesy; the manufacturer's inspection and determination are final.

Bennett Truck Center & Hack Nation Branded Products

Bennett Truck Center branded and Hack Nation branded products — including Hack Nation long blocks and engine builds — are private-label products. Warranty on these products is administered directly by Bennett Truck Center. Coverage is limited to repair or replacement of the defective part itself, at Bennett Truck Center's option, for a period of twelve (12) months from the invoice date, unless a longer period is specified in writing at the time of sale. Certain product lines — such as new transmissions and new differentials — carry longer coverage, typically 3 to 5 years, as stated on the invoice or provided by the manufacturer. All other terms of this Warranty Policy — including Never Covered, Warranty Void Conditions, the Claim Process, and the Limitation of Liability — apply in full to branded-product warranty claims.

No-Questions-Asked Warranty (Select Products)

Select products — such as Bennett Truck Center branded turbochargers and exhaust manifolds — carry a No-Questions-Asked warranty, as designated on the invoice or product listing. Within the applicable warranty period, Bennett Truck Center will replace the failed part without requiring failure analysis. No-Questions-Asked coverage applies to replacement of the part itself only: it never covers labor, removal, installation, towing, downtime, or any other cost or damage listed under Never Covered, and the Limitation of Liability applies in full. The complete failed part must be received back by Bennett Truck Center, whole, before any replacement ships — this applies even under No-Questions-Asked coverage, and a clean ECM report (see ECM Requirements) is still required. No-Questions-Asked status applies only where expressly designated by Bennett Truck Center and does not extend to any other product.

Never Covered

Bennett Truck Center does not provide or reimburse, under any circumstances: labor (removal, installation, or diagnosis), towing, freight, travel, lodging, fluids, filters, machine work, rental or replacement equipment, downtime, lost profits or revenue, cargo loss, or any incidental or consequential damages.

Warranty Void Conditions

Any applicable warranty is null and void if the part or unit is: disassembled, opened, or tampered with in any way; installed improperly or by unqualified personnel; operated with insufficient or incorrect lubrication or coolant; subjected to overheating, contamination, abuse, misuse, neglect, accident, or modification; tuned or programmed above factory horsepower or torque ratings; used in racing, pulling, or other competition; used outside its intended application; or where the ECM has been erased, reset, or shows a logged critical event (see ECM Requirements). Proof of proper installation and maintenance may be required for any claim.

Claim Process

All claims must be submitted to Bennett Truck Center through our Support Request form or by phone or text at 737-204-9316 before any teardown, repair, or return, and must include the invoice number, engine serial number, and a description of the failure. Unauthorized teardown or repair voids the claim.

The standard claim process requires the part(s) to be returned, freight prepaid, to Bennett Truck Center or to the manufacturer, at Bennett Truck Center's direction, for inspection and failure analysis. Failure analysis typically takes an estimated 30 to 90 days from receipt, and no credit, replacement, or refund is issued until the analysis is complete and the claim is approved.

At its sole discretion, Bennett Truck Center may offer to evaluate a claim remotely by photos, video, email, or phone as a courtesy. Remote evaluation is never required of Bennett Truck Center, does not replace the standard process, and Bennett Truck Center may require physical return and full failure analysis at any time, including after a remote evaluation has begun. Customers may not withhold payment, offset, or charge back amounts owed while a claim is pending.

Mandatory Return Before Replacement

On every warranty claim, return, exchange, or swap — under every coverage tier, including No-Questions-Asked — the complete original part must be received back by Bennett Truck Center, whole and unaltered, before any replacement, credit, or refund is issued. No replacement ships in advance. If the original part is not returned, or is returned incomplete, the claim is denied in full (100%).

ECM Requirements

A clean ECM report showing no logged critical events is required for all warranty coverage. All warranties are denied where: (a) the ECM shows a logged critical event — including but not limited to overheat, low oil pressure, low coolant, or overspeed — experienced while the part was in service; (b) the engine is or has been tuned or programmed above its factory horsepower or torque rating; or (c) the ECM has been erased, reset, reflashed, or had data deleted. An erased or reset ECM is treated as concealment of a critical event and results in denial of the claim. Bennett Truck Center may, at its sole discretion, extend good-faith coverage despite any of these conditions; any such accommodation is discretionary, case-by-case, and is not a waiver of these requirements for any other claim.

Disclaimer of All Other Warranties

EXCEPT FOR ANY APPLICABLE MANUFACTURER WARRANTY AND THE BRANDED-PRODUCT WARRANTY DESCRIBED ABOVE, ALL PARTS ARE SOLD "AS IS" AND "WITH ALL FAULTS." BENNETT TRUCK CENTER DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. No employee, agent, estimate, or invoice creates any warranty on behalf of Bennett Truck Center unless designated as a warranty in writing and signed by an authorized manager.

Limitation of Liability

Bennett Truck Center's total liability arising from any part or order, under any legal theory, is limited to the purchase price of the part giving rise to the claim.

Commercial Use

Parts sold by Bennett Truck Center are intended for commercial heavy-duty truck applications and are sold for commercial use.

Governing Law & Venue

This Warranty Policy and all orders are governed by the laws of the State of Texas. Any dispute arising from any order shall be brought exclusively in the state or federal courts located in Bexar County, Texas.

Effective date: October 5, 2026.

Shipping Policy

This Shipping Policy governs every shipment from Bennett Truck Center and works together with our Returns, Cancellations & Order Policies and Warranty Policy. By placing an order, you agree to the terms below.

Processing & Shipment

Orders are typically processed and shipped within 1–2 business days after payment has been received and cleared. Processing time does not include transit time. Items not in stock at our facility may ship directly from the manufacturer or supplier (drop-shipped). All processing, ship, and delivery dates are good-faith estimates only and are not guaranteed; the Estimated Dates & Delays terms of our Order Policies apply to every shipment.

Risk of Loss

All orders ship FOB Origin: risk of loss, damage, or delay passes to the customer when the shipment is tendered to the carrier at our facility or our supplier's dock. Title to goods remains with Bennett Truck Center until the order is paid in full.

Carrier Delays

Bennett Truck Center is not responsible for delays after a shipment has been tendered to the carrier, including delays caused by weather, carrier logistics or capacity, incorrect or incomplete addresses, holidays, strikes, or events beyond our control. Carrier delays do not qualify for refunds, cancellations, or damages, and do not entitle the customer to cancel without the fees described in our Order Policies. The customer's exclusive remedy for a delivery delay is to pursue the matter with the carrier; Bennett Truck Center will assist where it can.

Inspection, Damage & Shortages

All shipments must be inspected at the time of delivery. Visible freight damage or shortages must be noted on the carrier's delivery receipt or Bill of Lading at delivery, with photos taken before signing — failure to note visible damage at delivery may void eligibility for a freight claim. Concealed damage must be reported within 48 hours of delivery through our Support Request form or by phone or text at 737-204-9316. Keep all packaging materials and the item until the claim is resolved. Replacement or credit is issued only after the carrier completes its investigation and approves the claim; Bennett Truck Center will assist in filing.

Freight Shipments (LTL & Heavy Items)

Large or heavy shipments — engines, long blocks, transmissions, differentials — deliver curbside unless otherwise arranged in writing. The customer is responsible for providing proper unloading equipment (forklift or dock). Liftgate service, redelivery, detention, limited-access, or other accessorial fees assessed by the carrier are the customer's responsibility and may be billed after delivery.

Addresses

The customer is responsible for providing an accurate, complete shipping address. Bennett Truck Center is not responsible for shipments lost or delayed due to address errors, and any carrier fees for address correction or re-delivery will be billed to the customer.

Shipping Costs & Free Shipping

Shipping costs are calculated by size, weight, and destination. Where free shipping is offered, it applies only to the original outbound shipment. On any return or cancellation, all shipping & handling costs — including original outbound shipping even when offered free at the time of sale, and return shipping — are the customer's responsibility and are deducted from any refund, as set out in our Order Policies.

Refused or Undeliverable Shipments

If a shipment is refused or returned undeliverable, the customer is responsible for all outbound and return shipping costs, applicable restocking and cancellation fees under our Order Policies, and reshipment fees if the order is sent again. Bennett Truck Center may deduct these costs from any refund or credit.

Service Area

Bennett Truck Center ships within the United States only, unless otherwise approved in writing. Approved international shipments are subject to additional handling, customs fees, duties, and carrier conditions; Bennett Truck Center is not responsible for customs delays or clearance issues once a shipment leaves the U.S.

Force Majeure

Bennett Truck Center is not liable for any failure or delay caused by events beyond its reasonable control, including acts of God, severe weather, fire, flood, labor disputes, carrier failures, government actions, or supply chain disruptions.

Limitation of Liability

Bennett Truck Center is not liable for missed delivery dates, vehicle downtime, rental costs, lost business or income, or any incidental or consequential damages related to shipping or delivery. Bennett Truck Center's responsibility ends when a shipment is tendered to the carrier.

Contact

Shipping questions and claims: Support Request form or call or text 737-204-9316.

Effective date: October 5, 2026.

Refund Policy

These policies govern every order placed with Bennett Truck Center, including orders placed by phone, email, in person, or online. They match the terms printed on our estimates and invoices; by approving an estimate, paying an invoice, or placing an order, you agree to the policies on this page.

Estimates & Pricing

Estimates are a good-faith approximation of pricing and availability, based on supplier costs and availability at the time of issue. Pricing and availability are subject to change prior to payment. Estimates expire 7 days from the date issued unless otherwise stated in writing. Unless otherwise shown, estimates exclude sales tax and freight.

Payment & Order Processing

By approving an estimate, you authorize Bennett Truck Center to procure the listed parts on your behalf. All parts are new unless otherwise specified. Orders are placed with suppliers and processed only after payment has been received and cleared, unless credit terms have been formally approved in advance. For orders placed using Net Terms or credit card, shipment will not be released until a signed sales order approval and a fully completed, signed Credit Card Authorization Form (if applicable) have been received and verified. Bennett Truck Center reserves the right to hold shipment until all required documentation is properly completed. Title to goods remains with Bennett Truck Center until paid in full.

Estimated Dates & Delays

Any completion, build, ship, or delivery date provided by Bennett Truck Center is a good-faith estimate only and is not a guaranteed date. Time is not of the essence. No date is binding on Bennett Truck Center unless expressly designated in writing as a "Guaranteed Date" and signed by an authorized manager.

Bennett Truck Center is not responsible for delays of any kind, including without limitation delays caused by suppliers, manufacturers, vendors, builders, freight carriers, parts availability, backorders, core availability, quality-control holds, or circumstances beyond our control. Delay beyond an estimated date does not constitute breach and does not entitle the customer to cancel without the fees described in these policies.

Returns — Eligible Stock Items

Every return, without exception, is subject to a fee — Bennett Truck Center does not offer fee-free returns. Return requests on eligible stock items must be made within 30 days of delivery; after 30 days, returns are not accepted. To qualify, parts must be unused, uninstalled, in their original packaging, and accompanied by a receipt or proof of purchase. All returns require prior authorization — submit a Support Request or call/text 737-204-9316 before shipping anything back; items sent without an approved return authorization will not be accepted.

Approved returns are subject to the manufacturer's return policy and a minimum 25% restocking fee, plus all shipping & handling costs — including original outbound shipping (even when offered free at the time of sale) and return shipping — and any non-recoverable vendor charges, all deducted from the refund. Returned parts are inspected on receipt, and refunds are processed after inspection passes, on an estimated timeline of 30 to 90 days from receipt depending on the volume of returns being processed at the time.

Cancellations — Stock Items

Stock items canceled or refunded after payment or prepayment are subject to a minimum 25% restocking and/or cancellation fee, plus all shipping & handling costs and any non-recoverable vendor charges. Cancellation fees apply to the parts subtotal, excluding tax and core deposits.

Special-Order & Drop-Ship Items

Due to the nature of drop shipping and special-order procurement, deposits and payments on special-order items are non-refundable once the order has been placed with the supplier. No returns, cancellations, or refunds are permitted on special-order items, electrical components, custom builds, or items marked non-returnable by the manufacturer.

Custom & Special-Order Builds

Custom-built, special-order, performance, and made-to-order items — including engine builds and long blocks — are built to the customer's order and are not returnable. If the customer cancels after payment:

Before component procurement begins, a 25% cancellation fee applies.
After components have been ordered, coated, machined, or treated, a 50% cancellation fee applies.
After assembly has begun, the order is non-cancellable and non-refundable.

Refundable core deposits are always returned in full on cancellation. Cancellation fees apply to the parts subtotal, excluding tax and core deposits.

Core Charges & Deposits

Where applicable, core charges are collected as a refundable deposit — not as a taxable sale of goods — to ensure return of the customer's used, rebuildable component after purchase of a replacement. Core deposits are credited in full or in part upon return of an acceptable core within the required return period, and are refunded in full on any approved cancellation. Full details: Core Return Policy.

Returned cores must match the purchased component type, be rebuildable and complete unless otherwise approved, and must not be cracked, windowed, seized beyond rebuildability, or otherwise non-repairable. Failure to return an acceptable core within the required timeframe may result in partial or full forfeiture of the core deposit.

Freight, Damage & Shortages

All shipments must be inspected at the time of delivery. Any freight damage or shortages must be noted with the carrier at delivery and reported to Bennett Truck Center immediately. Bennett Truck Center is not responsible for damages occurring during transit beyond assisting with the carrier claim.

Fitment & Customer Responsibility

It is the customer's responsibility to verify part numbers, specifications, fitment, and compatibility prior to purchase and installation. Bennett Truck Center is not responsible for incorrect parts ordered due to customer error.

Warranty

All warranty terms — coverage by brand, the No-Questions-Asked program, exclusions, void conditions, the claim process, mandatory return before replacement, and ECM requirements — are set out in our Warranty Policy. The Limitation of Liability and Governing Law & Venue sections below apply to every warranty claim.

Limitation of Liability

Bennett Truck Center's total liability arising from any part or order, under any legal theory, is limited to the purchase price of the part giving rise to the claim.

Commercial Use

Parts sold by Bennett Truck Center are intended for commercial heavy-duty truck applications and are sold for commercial use.

Governing Law & Venue

These policies and all orders are governed by the laws of the State of Texas. Any dispute arising from any order shall be brought exclusively in the state or federal courts located in Bexar County, Texas.

How to Start a Return or Cancellation

Submit a Support Request or call or text 737-204-9316 with your invoice number and the parts involved. We will confirm eligibility under these policies and, for approved returns, provide a return authorization and shipping instructions. Items sent back without prior authorization will not be accepted.

Policy Updates

Bennett Truck Center may update these policies from time to time. Orders are governed by the policies in effect on the date the order was placed. Questions? Call or text 737-204-9316.

Effective date: October 5, 2026.

Privacy Policy

Last updated: October 20, 2026

BENNETT TRUCK CENTER operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). BENNETT TRUCK CENTER is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Right to Access / Know. You may have a right to request access to personal information that we hold about you.
Right to Delete. You may have a right to request that we delete personal information we maintain about you.
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call +1 830-217-1954 or email us at matthew@bennetttruckcenter.com or contact us at 905 N Pine St, San Antonio TX 78202, United States

Terms Of Service

These Terms of Service govern every order, quote, estimate, and purchase from Bennett Truck Center ("BTC"). By placing an order, approving an estimate, paying an invoice, or using our website, you agree to these Terms and to our posted policies, which are incorporated here in full: Warranty Policy, Returns, Cancellations & Order Policies, Shipping Policy, Core Return Policy, and Privacy Policy. If these Terms conflict with a signed estimate or invoice, the signed document controls.

Commercial Use

BTC sells parts and components for commercial heavy-duty truck applications. Purchases are made for business and commercial use. Our website and services are not directed to children.

Orders, Pricing & Errors

All orders are subject to acceptance by BTC. Prices and availability are subject to change prior to payment. In the event of a pricing, description, or availability error — on the website, an estimate, or an invoice — BTC may cancel or correct the affected order and refund any amount paid for it; an obvious error does not constitute a binding offer. It is the customer's responsibility to verify part numbers, specifications, and fitment prior to purchase.

Payment

Payment is due per the terms on the estimate or invoice. Orders are placed with suppliers and processed only after payment has been received and cleared, unless credit terms have been formally approved in writing. Title to goods remains with BTC until paid in full. Electronic signatures and approvals are valid and binding.

Payment Authorization & Chargebacks

By providing a payment card or other payment method, the customer authorizes BTC to charge the amounts shown on the applicable estimate or invoice, together with any fees that become due under these Terms and BTC's posted policies — including restocking and cancellation fees, shipping and handling costs, freight accessorial charges, and forfeited core deposits.

The customer agrees to contact BTC and complete BTC's dispute process — via the Support Request form or 737-204-9316 — before initiating any card dispute or chargeback, and agrees not to initiate a chargeback: (a) for goods delivered as described; (b) for delays within the Estimated Dates & Delays terms of our Order Policies; (c) for cancellations of special-order or custom-build items subject to posted fees; (d) while a warranty claim is pending analysis; or (e) for any fee authorized under these Terms.

Any chargeback initiated in violation of this section is a breach of these Terms. BTC will contest it with the signed estimate or invoice, these Terms, delivery records, and communications, and may recover from the customer the disputed amount, chargeback and processing fees, collection costs, and reasonable attorney's fees, and may suspend the customer's account and any pending claims until the dispute is resolved.

Website & Content

The BTC website, product descriptions, photos, and branding are the property of BTC or its licensors and may not be copied or used commercially without written permission. Product photos are illustrative; actual parts may vary in appearance.

Warranties & Liability

Warranty terms are set out exclusively in the Warranty Policy, including its disclaimer of implied warranties. BTC's total liability arising from any part or order, under any legal theory, is limited to the purchase price of the part giving rise to the claim. BTC is not liable for labor, towing, downtime, lost profits or revenue, or any incidental or consequential damages. The customer agrees to indemnify BTC against third-party claims arising from the customer's installation, use, modification, or resale of parts.

Governing Law, Venue & Disputes

These Terms and all orders are governed by the laws of the State of Texas. Any dispute shall be brought exclusively in the state or federal courts located in Bexar County, Texas. If any provision of these Terms is found unenforceable, the remainder continues in full force.

Changes & Contact

BTC may update these Terms from time to time; orders are governed by the Terms in effect on the order date. Questions: Support Request form or call or text 737-204-9316. Bennett Truck Center, 905 N Pine St, San Antonio, TX 78202.

Effective date: October 5, 2026.

Your Privacy Choices

Manage how your information is shared on our Your Privacy Choices page.